FAQS

Frequently Asked Moving Questions

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  • 1. How far in advance should I book my move?

    It’s best to schedule your move at least 4–6 weeks in advance, especially during peak moving seasons (spring and summer). This helps ensure your preferred date and time are available.

  • 2. Do you provide packing services and supplies?

    Yes, we offer full and partial packing services along with high-quality moving boxes, tape, and protective materials. You can also choose to pack yourself and purchase supplies from us if needed.

  • 3. Can I store my items before, during, or after my move?

    Absolutely. We offer short-term and long-term storage options in secure, climate-controlled facilities. Storage is ideal if your move-in date is delayed or you're downsizing temporarily.

  • 4. How is the cost of a move determined?

    Pricing is based on several factors including distance, volume or weight of items, services requested (like packing), and any special requirements. We provide detailed estimates upfront so there are no surprises.

  • 5. Are my belongings insured during the move and while in storage?

    Basic coverage is included, but we recommend additional valuation coverage for high-value items. We also work with third-party insurance providers if you’d like extra protection.

  • 6. Do you handle large or specialty items?

    Yes, we move pianos, safes, gym equipment, large furniture, and other specialty items. These often require extra care, equipment, or crew members—something we’re fully prepared for.

  • 7. What happens if something gets damaged?

    We take every precaution to protect your belongings, but if damage does occur, we’ll guide you through our claims process promptly and professionally. Documentation and photos can help speed up resolution.

  • 8. Can I access my items while they’re in storage?

    Yes, access is available by appointment. We just ask for advance notice so we can safely retrieve your items and have them ready when you arrive.

  • 9. How long does a typical move take?

    The time depends on the size of your home or office, distance, and the services selected. Local moves may take just a day, while long-distance or large commercial relocations can span several days.

  • 10. Do you offer weekend or after-hours moves?

    Yes, we provide flexible scheduling including evenings and weekends to fit your timeline. This is especially useful for office relocations or moves with tight schedules.